Returns & Refunds
One policy, plainly stated. Subscription first orders are covered by the Money Back Guarantee. One-time purchases are final sale.
Money Back Guarantee
Your first quarterly subscription order is covered for 90 days from fulfillment. Your first monthly subscription order is covered for 30 days from fulfillment. Renewals, later orders, upsells and plan changes are not covered.
Full details: 8PM Money Back Guarantee.
One-time orders
One-time purchases are final sale and are not covered by our Money Back Guarantee.
This does not affect remedies for damaged, defective, incorrect or otherwise legally protected purchases.
Damaged or incorrect goods
If your order arrives damaged, defective, incorrect or incomplete, contact support with your order number and a photo where relevant. These situations are handled separately from the Money Back Guarantee and apply to every order type, including one-time purchases.
Return instructions
You do not need to return an opened bottle. For 90-day subscription orders, we may ask you to return any unopened bottles before your refund is completed. If a return is required, we'll provide instructions.
Refund processing
Approved refunds are issued to the original payment method. Timing depends on your bank or card issuer. Cancelling a subscription stops future renewals — it does not by itself refund a charge that has already been processed. If you are eligible under the Money Back Guarantee, request the refund separately.
Contact support
Email support@take8pm.com with your name, order number and the email used to place the order.